Certified in Logistics, Transportation and Distribution (CLTD) Practice Test 2025 – Your All-in-One Resource to Complete Exam Success!

Order accuracy in a supply chain context primarily refers to ensuring that the correct quantities and specifications of products are delivered to the customer. This means that when an order is placed, the items shipped should match exactly what was ordered in terms of both the amount and the specific details such as size, color, and brand.

High order accuracy is critical for customer satisfaction, as discrepancies can lead to delays, increased return rates, and diminished trust in the supplier. Achieving order accuracy often involves meticulous processes in inventory management, order processing, and quality control, ensuring that the right items are picked, packed, and shipped according to the customer's order.

While timely deliveries, customer feedback scores, and inventory levels are important aspects of supply chain management, they do not directly define order accuracy. Timely deliveries focus on the speed of order fulfillment, customer feedback scores gauge satisfaction with the overall service, and inventory levels pertain to stock management rather than the precision of individual orders. Prioritizing order accuracy ultimately enhances operational efficiency and supports customer loyalty.